Item Authenticity
Our products are sourced from Sennheiser Uk and shipped direct to us from Germany
All parts are genuine Sennheiser products.  We only list genuine Sennheiser parts and accessories.

Genuine Neumann spare parts and accessories can be found on our other website http://neumprospares.co.uk

Payment Information
We have been using Paypal since 2001 and we have come to trust it. 

Paypal offer a payment feature without registering on their website by making a one time payment. 
For more information on Paypal please see www.paypal.co.uk

Our other payment platform is OPAYO from Elavon (formerly known as Sagepay).
OPAYO is a fully accredited security and PCI payment gateway within the industry. 
For more information on OPayo please see www.elavon.co.uk

Shipping Information

Postage and Packing All items are sent by Royal Mail postage.  The cost of postage is calculated by the weight of an item and prices are based

on all items being sent as a small packet.  VAT is added @ 20%.

We currently ship to UK and certain overseas destinations including parts of Europe.
If your destination is not available in our shopping cart please contact us.
There is a minimum order value for overseas orders due to the extra admin time required to process and enter details for an overseas shipment.

An additonal FEE in Europe and many overseas destinations will need to paid to your local Postal Carrier to cover IMPORT TAX, DUTIES and FEES.
This will vary by country and in Europe the FEE may vary from 12 to 20 Euros.
Please check with your local Postal Carrier for their fees because by the time they add a fee of say 15 Euros suddenly a 10 Euro order is not looking such good value compared to a supplier already located in the European Union who charges 10 Euro + 2 Euro Tax.

#N.B. We now deduct a processing charge of £8 for all orders we receive back from Europe UNCLAIMED or Taxes and duties unpaid.
 

Credit accounts

This website is for direct sales only.

All items on this website are sold with the inclusion of UK VAT.  VAT is not refundable.
There is no discount facility available for trade enquiries.

Ths website is operated by Showcomms Ltd
www.showcomms.com

Our BBC Vendor Number is 1090615